1. Cancellation Policy

• Clients may request cancellation before the project has been initiated.
• Once the project work has started, cancellations may not be accepted.
• For ongoing services (SEO, Ads management, maintenance), clients can cancel before the next billing cycle.

2. Refund Policy

• Full Refund:
  Applicable only if the project has not been started after payment.
• Partial Refund:
  May be considered if cancellation is requested after initial work has begun, depending on the amount of work completed.
• No Refund:
  • Once a project milestone is completed and approved
  • For completed services
  • For ongoing monthly services already billed

3. Service-Based Nature

All services offered by Ace Web Experts are intangible digital services, and no physical products are shipped.

4. Dispute Resolution

If you are not satisfied with our service, you may contact us at:
📧 Email: info@acewebexperts.com

We will review your request and aim to resolve concerns in a fair and transparent manner.

5. Refund Processing Time

If a refund is approved, it will be processed within 5–7 business days to the original payment method.